QUALITY POLICY
 

MASTERPAK’s quality policy is to develop, produce and deliver quality and innovative plastic film solutions and masterbatches, consistent with our customers’ requirements.

MASTERPAK’s management is strongly involved and committed to provide direction and implement our Quality Policy through clearly defined management and quality objectives.

At MASTERPAK, we understand our customers, their requirements and strive to meet and exceed those requirements, error-free, on-time, every-time. We achieve that by actively listening and effectively communicating with our customers, verifying their satisfaction, anticipating their future requirements and ensuring their long-term success.

We drive continual improvement and innovation based on the synergy of professional teams, efficient business processes and customer feedback. We develop our employee competencies, empowerment and partnering through targeted development programs.

MASTERPAK holds each and every employee accountable for fully satisfying our customers’ expectations with best-in-class plastic film solutions and masterbatches. We raise Quality awareness among all staff by advocating the critical role of quality: ONLY service which provides on-going customer satisfaction will guarantee the continuing success of the company.

We maintain and continuously improve our Quality Management System to manage effectively our business operations. This is accomplished by establishing, communicating and regularly reviewing our Quality Objectives, aimed at providing preventive measures to eliminate defects and minimize costs.

This quality policy is fully understood by all at MASTERPAK and is reviewed, as required, for continuing stability.