Established in 1974, Masterpak produces high-quality co-extruded polyethylene (PE) films and bags and supplies customers in Europe, the Arabian Gulf, Middle East, Africa, Asia, America and Australia.
Located in Zouk Mosbeh, Lebanon, our manufacturing plant, warehouses and offices occupy an area of approximately 44,310 m2. We employ 280 people and our current annual production capacity is 30,000 MT.
We are uniquely positioned to offer to our valued distributors and customers a wide range of advanced technical films, a global sales network, a prompt technical support and highly-responsive customer service, all served by a technology-driven and customer-friendly team.
Flexibility, responsiveness and excellence are the hallmarks of Masterpak’s approach to customer service. Along with our committed employees and our deep understanding of customer needs, we tailor and shape our products and services to deliver what you need, when you need it.
Masterpak’s strength and success come from its long-standing focus on consistently delivering quality and continuous improvement, operating with the highest standards of ethics and values. Our winning culture encourages all employees to identify innovative solutions. There is always a better way.
Well-versed in product application and packaging machines, Masterpak offers high-performance and cost-effective plastic films to ensure distributor success and ultimate customer satisfaction. Our products have proven to be the right choice for many world-class organizations.
We forge long-term relationships with our customers, creating synergies of knowledge and adaptability as well as a superior value-delivery network. Our customer partners influence every aspect of our business and represent the foundation of our success. On that basis, as our customers grow and prosper, so do we.
Masterpak’s quality policy covers developing, producing and delivering quality and innovative plastic film solutions, consistent with our customers’ requirements. Masterpak’s management is strongly involved and committed to providing direction and implementing the quality policy through clearly defined quality objectives. We are ISO 9001:2008 certified.
At Masterpak, we understand our customers, their requirements and strive to meet and exceed those requirements, error-free, on-time, every time. We achieve that by actively listening and effectively communicating with our customers, verifying their satisfaction, anticipating their future requirements and ensuring their long-term success.
We drive continuous improvement and innovation based on the synergy of professional teams, efficient business processes and customer feedback. We develop our employee competencies, empowerment and partnering through targeted development programs.
Masterpak holds each and every employee accountable for fully satisfying our customers’ expectations with best-in-class plastic film solutions. We raise quality awareness among all staff by advocating the critical role of quality: Service that provides on-going customer satisfaction will guarantee the continuing success of the company.
We maintain and continuously improve our quality management system to manage effectively our business operations. This is accomplished by establishing, communicating and regularly reviewing our quality objectives, aimed at providing preventive measures to eliminate defects and minimize costs.
This quality policy is fully understood by all at Masterpak and is reviewed, as required, for continuous stability.